Terms & Conditions

1. About these terms

These terms apply to every use of matchdaydata.au and to every quote, order, supply and installation by MatchDayData ("we", "us", "our"). "You" means the person or organisation using the site, requesting a quote or placing an order.

By using this site, requesting a quote or placing an order, you accept these terms. If a signed quote or written contract for your order says something different, that document applies to that order.

We may update these terms at any time. The version on this site when you place your order applies to that order.

2. Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Every limit on our liability in these terms applies only to the extent the law allows.

3. Prices, quotes and GST

All prices are in Australian dollars and exclude GST unless stated. GST at 10% is added at checkout and shown on your tax invoice.

Prices, specifications and availability may change without notice until we accept your order. Written quotes are valid for 30 days from their date unless they say otherwise.

If a price or description on this site is wrong because of an obvious error, we may correct it before we accept or deliver your order. You can then accept the corrected price or cancel for a full refund of anything you have paid.

4. Orders and acceptance

Your order is an offer to buy. A contract forms only when we confirm acceptance in writing or deliver the goods, whichever happens first.

We may decline or cancel an order before acceptance for any reason, including stock, pricing errors, an unsuitable site or suspected fraud. If we do, we refund anything you have paid in full.

5. Payment and deposits

Placing an order on this site does not charge you. Once we have confirmed the details with you, we email an invoice. You must pay the amounts shown on our invoice or quote, by the due dates shown.

20% of the order price is a non-refundable manufacturing deposit, whether you pay in full or pay a deposit first. It is a genuine pre-estimate of the costs and losses we incur when an order is cancelled, including design, supplier orders, reserving stock or production time, and administration, which start once we accept your order. See "Cancellations and returns" below.

If a payment is overdue we may suspend supply or installation until it is paid, and recover our reasonable costs of collecting it.

6. Ownership and security interest

Goods remain our property until we receive payment in full, including GST. Until then you must store and insure them, keep them identifiable as ours, and not sell, lend or mortgage them.

If you do not pay on time we may, after giving you reasonable notice, enter the place where the goods are kept during business hours to recover them.

You grant us a security interest in the goods and their proceeds to secure payment, which we may register under the Personal Property Securities Act 2009 (Cth). Where the goods are not bought for personal, domestic or household use, you waive your right to receive notices under sections 95, 118, 121(4), 130, 132(3)(d), 132(4) and 135 of that Act, and agree that sections 125, 142 and 143 do not apply, to the extent the law allows.

7. Delivery and risk

Delivery and installation dates are estimates. We will keep you informed of changes, but we are not liable for delays outside our reasonable control.

Risk in the goods passes to you when they are delivered to your site, or to your nominated carrier if you arrange freight.

You must provide safe, clear access for delivery vehicles and lifting equipment. Extra costs caused by access problems, waiting time or a failed delivery attempt may be charged to you.

8. Your site and installation

Unless they are included in your quote or invoice, you are responsible for: council, planning and building approvals; landlord, owner and league consents; locating underground and overhead services; a power supply to the stated specification; and the structural adequacy of any structure we did not supply.

We rely on the site information you give us. Site conditions that were not disclosed or could not reasonably be seen, such as rock, contaminated soil, asbestos, buried services or unsuitable ground, are variations and will be charged at our reasonable cost, with your approval before extra work starts.

You must keep the work area safe and free of people not involved in the installation.

9. What your screen displays

You are solely responsible for everything shown on or played through the screens, including advertising, sponsor material, video, music, broadcasts and camera feeds. That includes holding every licence, broadcast right and consent it needs, and complying with advertising standards, privacy law and any council or road authority rules on brightness, light spill and moving images.

10. Warranty

MatchDayData warrants the hardware we supply against faults in its materials and workmanship for 5 years from the delivery date. This warranty is in addition to your rights under the Australian Consumer Law, described at the top of these terms.

To keep the warranty, our team must service the screen at least once every 12 months from the delivery date. Annual servicing is not included in the price unless your quote says so. If a service is missed, the warranty ends, but your rights under the Australian Consumer Law are not affected.

If a covered fault appears during the warranty period, we will repair or replace the faulty part, at our option, on site or at our workshop. We pay for the parts and labour to fix faults in our own hardware. You pay your own costs of making a claim, such as lifting equipment and site access, unless the Australian Consumer Law requires us to pay them. If we find no fault, or the fault is not in our own hardware, you pay our reasonable inspection and call-out costs, and any repair you ask us to do is charged at our normal rates.

The warranty covers faults in our own hardware only. It does not cover damage from external causes, including physical damage, impact, vandalism, extreme weather such as storms, hail, high winds and flood, lightning, power surges, fire, water entering through works by others, misuse, accident, modification or repair by anyone other than us or our authorised technicians, or failure to follow operating and maintenance instructions. It also does not cover normal wear, trailer tyres, brakes and other wear parts, or minor variations in pixel colour and brightness within the manufacturer's tolerance.

To claim, contact us within 14 days of noticing the fault, using the details under "Contact us" below. Include your order number, a description of the problem and photos or video. Stop using the screen if running it could cause more damage.

11. Cancellations and returns

Our screens are made to order and often fixed to structures, so we do not accept change-of-mind returns, except where the law gives you a right to cancel.

You may cancel an order by written notice before production starts, or for goods we hold in stock, before we dispatch them. We then refund what you have paid, less the 20% non-refundable manufacturing deposit, or less our actual costs if they are higher.

A delay in delivery or installation does not entitle you to cancel or to a refund, unless the law says otherwise.

Once production starts or stock goods are dispatched, the order cannot be cancelled and the full price is payable.

If goods are faulty, tell us in writing as soon as reasonably possible after you notice the fault. We may inspect the goods before deciding on a remedy. We will then repair, replace or refund as the Australian Consumer Law requires, subject to "Limits on our liability" below. Where the law requires, we will collect the goods or fix them on site at our cost.

We only give refunds where these terms or the Australian Consumer Law require them. Refunds go back to the original payment method, within 30 days of the refund being approved.

12. Limits on our liability

To the maximum extent permitted by law: we are not liable for any indirect or consequential loss, or for any loss of profit, revenue, sponsorship or advertising income, data, goodwill, or the cost of cancelled or disrupted events, however caused.

Where goods or services are not of a kind ordinarily acquired for personal, domestic or household use, our liability for failing to meet a consumer guarantee is limited, at our option, to repairing or replacing the goods, supplying equivalent goods, paying the cost of doing so, supplying the services again, or paying the cost of having them supplied again.

Otherwise, our total liability for all claims relating to an order is limited to the price you paid for that order.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for our fraud.

13. Your indemnity

You indemnify MatchDayData and its owners, officers, employees, contractors and suppliers against all claims, losses, damages, liabilities, penalties and costs (including reasonable legal costs) arising from: your breach of these terms; the content shown on the screens; your site, its approvals and the information you gave us about it; the negligent or wrongful acts of you, your staff or your contractors; and any use of the goods contrary to our instructions or the law.

This indemnity does not apply to the extent a loss was caused by our own negligence or breach of these terms.

14. Using this website

Content on this site is general information. Product images may be illustrative, and dimensions, specifications and brightness figures are approximate until confirmed on your quote.

The site is provided "as is". We do not promise it will be uninterrupted, error-free or free of harmful code.

You must not copy, scrape or harvest the site or its prices, interfere with its operation or security, overload it, or use it for any unlawful purpose.

15. Intellectual property

All content, trade marks, logos, designs and software on this site belong to us or our licensors. Using the site gives you no licence to use them.

Drawings, layouts, designs and specifications we prepare remain our property. When you pay for your order, you get a licence to use them for the goods you bought.

16. Events outside our control

We are not liable for any delay or failure caused by events beyond our reasonable control, including severe weather, natural disaster, supply chain or shipping disruption, pandemic, industrial action, utility failure or government action.

17. Privacy

We handle your personal information as set out in our Privacy Policy.

18. Disputes and governing law

These terms are governed by the laws of South Australia, and you submit to the courts of South Australia.

Before starting proceedings, a party must give the other written notice of the dispute and both must try in good faith to resolve it for 20 business days. This does not stop either party seeking urgent relief from a court.

19. General

If any part of these terms is invalid or unenforceable, it is read down or severed and the rest continues to apply. A failure or delay in enforcing a right is not a waiver of it.

Subject to your rights under the Australian Consumer Law, these terms and your accepted quote are the entire agreement between us for your order. You may not transfer your rights under them without our written consent. We may send notices to the email address you give us.

20. Contact us

Email [email protected] or call 1800 GET LED (1800 438 533).